Shipping Policy
At SneakScen, we are committed to delivering your orders quickly and efficiently. Please review our shipping policy to understand our process and estimated delivery times.
1. Shipping Destinations
We offer worldwide shipping.
2. Processing Time
- Orders are typically processed within 6-10 business days in Europe (excluding weekends and holidays).
- Once your order is shipped, you will receive a confirmation email with a tracking number.
3. Estimated Delivery Times
Delivery times vary depending on your location and chosen shipping method:
- Europe: 6-10 business days
Note: These are estimated times and may be affected by customs, weather, or carrier delays.
4. Shipping Rates
- Shipping costs are calculated at checkout based on your location and order weight.
- Free shipping may be available for qualifying orders (check our promotions page for details).
5. Order Tracking
- Once your order has shipped, you will receive a tracking number via email.
- You can track your package using the link provided.
6. Customs & Import Duties
- International orders may be subject to customs fees, import duties, and taxes imposed by your country.
- These fees are the responsibility of the customer and are not included in our pricing or shipping costs.
7. Lost or Stolen Packages
- SneakScen is not responsible for lost, stolen, or delayed packages once they leave our warehouse.
- If your package is lost in transit, please contact the shipping carrier for assistance.
8. Incorrect Address & Delivery Issues
- Please ensure your shipping address is accurate at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
- If an order is returned due to an incorrect address, you may be required to pay an additional shipping fee to resend it.
9. Delayed Orders
- If your order has not arrived within the estimated time frame, please check the tracking information or contact our support team at support@SneakScen.com.
10. Contact Us
If you have any questions regarding our shipping policy, feel free to reach out to us:
SneakScen
Email: support@SneakScen.com